Returns and Refunds:

1. 14-Day Return Policy: We offer a 14-day return policy, starting from the date of delivery. If you are not completely satisfied with your purchase, you may return the item(s) within this timeframe for a refund or exchange.

2. Eligibility: To be eligible for a return, the item(s) must be in its new, undamaged, and unused condition, with all original tags and packaging intact.

3. Return Process: To initiate a return, please contact our customer support team within 14 days of receiving the product. They will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number.

4. Return Shipping: The customer is responsible for the return shipping costs unless the return is due to a defect or an error on our part. We recommend using a trackable shipping method to ensure that the returned item(s) reach us safely.

5. Refund Process: Once we receive the returned item(s) and verify their condition, we will initiate the refund process. Refunds will be issued to the original payment method used during the purchase. Please note that it may take 5-7 business days for the refund to be reflected in your account.

6. Exchange Process: If you wish to exchange the item(s) for a different size, color, or style, please mention this when contacting our customer support team. We will assist you in finding a suitable replacement and guide you through the exchange process.

7. Non-Returnable Items: Certain items are non-returnable for hygiene and safety reasons. These include but are not limited to underwear, swimwear, earrings, and cosmetics. Please ensure that you carefully review the product description before making a purchase.

Money Back Guarantee:

8. Our Money Back Guarantee ensures that if you are not satisfied with your purchase, you can return the item(s) within 14 days for a full refund, including the original shipping charges.

9. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or issue a refund, including the return shipping costs.

10. Cancellation: If you wish to cancel your order before it has been shipped, please contact our customer support team as soon as possible. If the order has already been dispatched, you will need to follow the return process mentioned above.